1. Information We Collect
All-Star Renovations collects only the pertinent residential data necessary to calculate precise remodeling estimates, conduct in-home laser measurement consultations, schedule wet-area installations, and provide post-installation lifetime material guarantees throughout Central Arkansas.
Full legal name, primary telephone number, email address, and home physical service address where wet-space conversions, ADA walk-in showers, or kitchen transformations are scheduled.
Bathroom dimensions, subfloor status (slab vs. crawlspace), plumbing drain alignments, photographs submitted for remote pre-assessments, age of structure, and accessibility accommodation requests (e.g., zero-threshold entries, grab bar reinforcements, seating).
Transcripts and selections gathered through our interactive embedded Swivl quoting assistant, direct telephone consultations, appointment scheduler inputs, and inbound text communications.
2. How We Use Your Information
We limit the processing of your information strictly to operational construction deliverables, project logistics, and explicit customer requests:
- check_circle Delivering Architectural Estimates: Calculating custom dimensional quotes for tub-to-shower conversions, barrier-free walk-ins, and full interior renovations.
- check_circle Fulfilling 1–2 Day Rapid Installations: Coordinating certified in-house craftsmen, staging plumbing materials, securing city permits in Conway or Faulkner County, and executing zero-delay site work.
- check_circle Facilitating Flexible Financing: Transmitting your application strictly with authorized, bank-grade lending networks (HFS Financial and Acorn Finance) solely upon your direct direction and request.
- check_circle Warranty & Service Records: Maintaining structural lifetime warranties and serial records for acrylic, composite wall panels, and Moen/Kohler fixtures installed in your home.
3. Swivl Lead & Quoting Technology
Our digital platform utilizes certified Swivl web applications (embed.swivl.tech) to provide homeowners with real-time preliminary quote calculations, automatic schedule sync, and 24/7 intelligent remodeling support.
Interactions through the Swivl Instant Quote Calculator and Chat Concierge travel over encrypted SSL endpoints directly into All-Star Renovations' internal dispatch queue. Swivl acts strictly as our contracted data processor under confidentiality agreements and does not retain ownership of your project records, nor do they sell homeowner submissions to competing contractor portals.
4. Information Sharing & The Zero-Spam Guarantee
When you submit a quote request with All-Star Renovations, you speak with All-Star Renovations. Your phone number, email, and address are never auctioned, bundled, or shared with third-party contractor networks (such as Angi, HomeAdvisor, Thumbtack), lead-generation brokers, or unaffiliated telemarketing call centers.
Legitimate Third-Party Collaborations Occur Only When:
5. Cookies, Web Analytics & AI Crawlers
Our website uses minimal, functional tracking technologies designed exclusively to ensure snappy page rendering, retain estimate calculator selections, and gather anonymized website usage metrics.
Essential Session Cookies: Maintain your progress through multi-step quote questionnaires and retain interface accessibility settings.
Anonymized Site Analytics: We evaluate aggregate metrics (such as page speed, bounce rate, and high-interest remodeling articles) without storing individual consumer identities.
Public Search Engine & AI Indexing: We publish clear, structured content schemas so conversational AI assistants (e.g., Perplexity, Google SGE, Siri) can present accurate Central Arkansas licensing credentials, operating hours, and standard shower conversion timelines to homeowners searching via voice or text.
6. Data Security & Storage Protocols
All-Star Renovations employs multi-layered architectural safeguards to protect your personal home documents, project photos, and contact history against unauthorized disclosure, loss, or manipulation:
7. SMS & Phone Communication Disclosure (A2P 10DLC)
By supplying your phone number through an instant quote form, consultation scheduler, or text conversation, you agree that All-Star Renovations may contact you via voice call or SMS text message to coordinate your project.
- • Message Purpose: Consultation schedule confirmation, estimator ETA notifications, digital design proofs, and critical installation logistics.
- • Frequency: Typically 2–4 text messages per booked project phase. We do not blast recurring automated marketing texts.
- • Message & Data Rates: Standard mobile carrier rates may apply depending on your provider plan.
- • Opt-Out Command: You may reply STOP to any SMS at any time to immediately cancel all future text messages. Reply HELP for immediate staff assistance.
8. Homeowner Rights & Opt-Out Requests
Regardless of whether your project is active, completed, or in preliminary estimation, you retain full sovereignty over your consumer records:
Request a digital summary copy of all measurements, architectural notes, and billing history attached to your property.
Request deletion of uncontracted lead profiles or outdated contact records (subject only to state tax and warranty retention laws).
Update or rectify inaccurate primary phone numbers, emails, or changed address coordinates anytime.
We will never alter remodeling pricing, warranty terms, or service commitments because you exercise your privacy rights.
9. Contact Our Data & Privacy Officer
If you have questions regarding this Privacy Policy, wish to file a data removal request, or need clarity on our zero-third-party guarantee, contact our headquarters directly: